How Businesses Can Use Background Music To Create Better Customer Experiences
Public spaces are shaped by more than furniture, lighting, layout and service. Sound plays a major role in how a space feels from the moment someone walks through the door. A café can feel warm and relaxed. A gym can feel energetic and focused. A hotel lobby can feel calm and polished. A retail store can feel premium, lively or rushed, depending not only on how it looks, but on what customers hear while they are there. For many businesses, background music is still treated as a small detail. Something to fill silence, or something staff put on quickly at the…
